Prof. Dr. The book “Communication in Sales and the Language of the Body”, co-authored by Acar Baltas, İlhan Ürmez and İdil Sevil, was put on sale by Remzi Kitabevi. In the book, the first edition of which quickly sold out;
• Tips to correctly understand not only the customer’s verbal messages but also the non-verbal messages conveyed through body language.
• Ways to convey effective messages to customers
• You will find methods to initiate and maintain proper communication with the customer.
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