Competency Model​

The Key to Effective Performance

“How” you work is as important as “towards which goal” you work. The competency model, prepared depending on job roles in line with the mission and values of the institution, ensures that competencies are measurable through concrete behavioral indicators. With the competency model we designed specifically for the needs of the institution, we shed light on all strategic processes managed by human resources, including recruitment, performance management, training needs, career planning, and backup systems.

We design and implement the competency model, which includes specific individual characteristics that lead to effective and superior performance, by following the steps below:

  • Focus group sessions with employees
  • One-on-one meetings with managers
  • Defining expected, undesirable, and high-level behaviors from the employee
  • Creation of the competency matrix
  • Integration with in-house human resources management systems

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